Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (914) 664-5160 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

About Appliance Driven

With its Grand Opening in 1994, Appliance Driven was the realization of a dream and the culmination of years of hard work and experience that allowed a Father and Son's vision to come true. Joel Kapnick, the owner of Appliance Driven has over 30 years of experience in the Appliance and Kitchen Cabinet industry and his father, Ossie Kapnick has over 60. Much of their time and dedication is spent on bringing customer satisfaction to the forefront, consistently working hard to make sure that everyone will have the best possible appliance experience.

The combination of a father's wisdom and a son's ingenuity propelled Appliance Driven to success. This alliance was and still is a driving factor that operates this store at an exceptional level. Being the President of a company does not stop Joel from being readily available to all customers, whether it be on the phone or at our showroom location, he will always be there to help. Our delivery and sales team possess this same belief and work tirelessly to continue this legacy by accommodating our customers in every way possible.

Throughout the years, Appliance Driven has served all of its customers with low prices on home appliances and top notch customer service. Our understanding and professional training of the products we sell separates us and sets us high above the competition. With these numerous skills we possess, we have been able to help our customers in a more thorough and beneficial way. As Joel will tell you, "As an independent dealer for appliances, cabinets and stone, we have had to work harder and smarter to meet and surpass the challenges that the competition brings to our industry. Yet we have remained vital, competitive and successful through our pricing structure and superior service and installations."

Appliance Driven's personal commitment to providing excellent service, an outstanding selection and economical prices will always keep us ahead of the competition. Appliance Driven is where you make the difference...

Our Selection...

  • Authorized dealer of the major appliance brands that we carry and sell
  • Providing the latest cutting edge appliances to our customers
  • Multi-million dollar inventory of appliances and electronics

Our Knowledge...

  • True understanding of product knowledge
  • Genuine and skilled sales staff
  • Easily navigated and educational website
  • Informative marketing material throughout our store to further your knowledge

Our Prices...

  • Committed to providing superior and economical pricing
  • Price Match Policy - we have pledged to never be undersold by recognized competition
  • Flexible and low delivery cost options

Our Service...

  • Excellent customer service, like no other in our industry
  • Expert installers with many years of on the job experience
  • White glove delivery service on all our products at no additional charge (Excluding Built-In Units)
  • Removal of old disconnected appliance(s)
  • Expert radio dispatched (GPS) delivery teams
  • No fuss secured online buying

Appliance Driven is an authorized dealer accepted by every appliance manufacturer and therefore approved to sell the manufacturers' products on our website and store location(s). As a result, we can ensure that you are able to take full advantage of the warranty and receive any necessary service after the sale.

How Does This Benefit you?

By shopping with an authorized dealer you will enjoy all national deals, discounts and rebates offered by the manufacturers, receive authorized service and in some cases we can extend the normal warranty.

Appliance Driven is located in New York state and will therefore only collect taxes from New York. We are not required to collect sales tax for any orders outside of New York, excluding Connecticut and New Jersey.

***We collect sales tax on deliveries to New York, New Jersey, and Connecticut only***

For NY state customers, sales tax is collected and will be calculated in the shopping cart section at checkout.

In order for Appliance Driven to fully support and service our customers, we will not ship outside of the Tri-State area.

At Appliance Driven your business is our main concern. We strive to offer superior service and unsurpassed pricing. Appliance Driven will match or beat any price from any authorized dealer GUARANTEED.

Eligibility

  • The product(s) must have the exact model number
  • The product(s) must have a valid price quote in writing from an authorized dealer
  • A printed copy of an advertisement from a newspaper, magazine or website must be from an authorized dealer

Ineligible

Appliance Driven will not match any prices from an Unauthorized dealer.

Appliance Driven will not price match the following:

  • Competitors' bonuses
  • Free or special offers
  • Closeouts or clearance pricing
  • Used, damaged, open box or display merchandise.
  • Installation, assembly, contracts, parts and accessories

Should you find any product at a less expensive price, please e-mail us at sales@appliancedriven.com or call us at (914) 664-5160 .

Please Note: Once an order has been shipped price matching will not be available. Appliance Driven reserves the right to rescind this policy at any time.

Delivery & Pick Up

You can choose to pick up your item(s) at our store or have your order delivered.

In-Store Pick Up

If you prefer to pick up your order you can choose that option during the checkout procedure. You will be notified by email when your merchandise is ready to be picked up. Once you receive this notification your merchandise will be ready to pick up at our store location at 200 Saw Mill River Road, Suite #235, Hawthorne, NY 10532.

At the time of pick up we will require the credit card used for the purchase, the purchaser's driver's license or a state issued photo ID and the email confirmation or order number. Only the account holder of the purchasing credit card or an authorized user of that card can pick up the merchandise to ensure the order is picked up by the correct purchaser.

All items being picked-up at the store location must be picked up no later than 3-5 days after the promised pick-up date noted. Any pick-ups longer than 3-5 days must be noted and approved, otherwise storage fees may apply.

Local Delivery (2-5 mile radius)

Local Deliveries are shipments made within a certain distance from our Showroom/Store located at 200 Saw Mill River Road, Suite #235, Hawthorne, NY 10532. Included in this area are all parts of the Bronx, parts of Mt. Vernon, parts of Yonkers and parts of lower Westchester.

Local deliveries generally arrive 24-72 hours after the order is placed. Should you require an earlier delivery please call (914) 664-5160 or e-mail us at sales@appliancedriven.com and every effort will be made to assist you with your order.

Please contact us at (914) 664-5160 or email us at sales@appliancedriven.com if your delivery will require more than one flight of stairs or additional attention. Buildings with an elevator are exempt from this policy.

Installations are at optional costs but are available on all deliveries and will be performed at the time of the delivery. Please call (914) 664-5160 or email us at sales@appliancedriven.com to determine the fees based on the products selected.

Removal of the old appliances is a free accommodation that Appliance Driven offers on all deliveries. As long as the item is disconnected, our drivers will remove it off the premises at no charge. If we are hired for the installation of any item, Appliance Driven will handle all aspects of the disconnection and removal of the old appliance.

Built in appliances, such as Sub-Zero, Viking, or any type of refrigeration that has a height more than 79 inches will be excluded from this free removal offer.

Extended Local Delivery

Included in this area are the 5 boroughs, Westchester County, the majority of Connecticut and parts of Long Island and New Jersey. To determine this cost, please call (914) 664-5160 or e-mail us at sales@appliancedriven.com to determine the delivery fees based on the items selected.

These are only a few of the many authorized brands that Appliance Driven sells: