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4.1 | 381 Reviews

4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence

LG WM4000HWA

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 4.5 cu. ft. Ultra Large Capacity
  • TurboWash™ 360° Technology
  • AI Fabric Sensor/ Smart Pairing

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

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See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency.

SEE RATINGS CHARTS

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Power Clean Big Loads in Under 30 Minutes

5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes .

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Deep Clean with the Power of Steam

AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

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Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

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More Style, Less Space

LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

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Smooth Surface Helps Prevent Snags

Unlike porcelain & plastic, LG's stainless steel tub avoids chips that snag on & ruin clothing.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

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Warranty/Certification

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Built-in Intelligence Takes Out The Guesswork

AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Watch Video

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

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Save Time and Wash Fewer Loads Every Week

Bring on big loads of towels or jeans -this ultra large (4.5 cu. ft.) washer fits more in every load up to 20 lbs.

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Wash Two Loads At The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 3

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHARTS

Power Clean Big Loads in Under 30 Minutes 5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes .

Deep Clean with the Power of Steam AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

More Style, Less Space LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

Smooth Surface Helps Prevent Snags Unlike porcelain & plastic, LG's stainless steel tub avoids chips that snag on & ruin clothing.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Built-in Intelligence Takes Out The Guesswork AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Save Time and Wash Fewer Loads Every Week Bring on big loads of towels or jeans -this ultra large (4.5 cu. ft.) washer fits more in every load up to 20 lbs.

Wash Two Loads At The Same Time Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 3

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 4.5 cu. ft. Ultra Large Capacity
  • TurboWash™ 360° Technology
  • AI Fabric Sensor/ Smart Pairing
  • AAFA Certified LG washers
  • ThinQ® Technology with ThinQ Care
  • Tempered Glass Door with Rose Gold Trim
LAUNDRY APPLIANCE CAPACITY
Capacity 4.5 cu. ft.
SUMMARY
Product Color White (W)
Dial-A-Cycle™ Yes
Hard Buttons Yes
Electric Dryer Option DLEX4000W
Gas Dryer Option DLGX4001W
Series LG
Touch Buttons Yes
Type Front Load Washer
Type of Display LED
ENERGY
CEE Tier Tier 2
ENERGY STAR® Most Efficient Yes
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 2.9
WASHER PROGRAMS
No. of Washer Programs 12
Washer Programs Allergiene®, Bright Whites™, Bedding, Delicates, Downloaded, Heavy Duty, Normal, Perm. Press, Sanitary, Speed Wash, Towels, Tub Clean
No. of Washer Options 13
Washer Options Control Lock, Rinse+Spin, TurboWash®, Add Item, ColdWash, Delay wash, Extra Rinse, Fresh Care, Pre-wash, Remote Start, Spin Only, Steam, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
FABRIC CARE FEATURES
Turbowash® Type Turbowash® 360°
AI DD® Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
SenseClean™ System Yes
Steam Technology Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
True Balance® Anti-Vibration System Yes
LoDecibel™ Quiet Operation Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
MOTOR
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
MATERIALS AND FINISHES
All Available Colors Black Steel , White (W)
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Glass/Shiny Rose Gold
Door Cover Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted Steel
CERTIFICATION
AAFA Yes
POWER SOURCE
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
OPTIONS/ACCESSORIES
LG Sidekick™ Pedestal Washer WD300CW
Pedestal WDP6W
Stacking Kit KSTK4
DIMENSIONS
Carton (WxHxD) 29 3/4" x 41 7/8" x 31 1/2"
Depth with Door Open 55"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 D with door open)
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 30 1/4"
Weight (Carton) 212.1 lbs
Weight (Product) 198.4 lbs
Weight (Product/Carton) 198.4 / 212.1 lbs.
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231028288

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 4,063K 01/05/2024

Owner's Manual Spanish 4,064K 01/05/2024

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* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 1/31/2024 to 3/6/2024 Must be postmarked by: 6/6/2024

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 6/6/2024.

LG Buy More Save More Rebate

Offer Expires: 2/29/2024 to 5/1/2024 Must be postmarked by: 7/30/2024

Receive up to a $600 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 7/30/2024.

NECO Buy More Save More Delivery and Installation Allowance

Offer Expires: 1/31/2024 to 3/6/2024 Must be postmarked by: 6/6/2024

Enjoy exclusive rebate savings with purchase of qualifying appliances. Rebate form must be postmarked by 6/6/2024.

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21-07-06 LG Turbo Charged Timesaver

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.1 out of 5

78% of reviewers recommend this product.

4 Stars

Mostly good

Peggy the Hiker 2/29/2024

I like the large size tub. It is efficient and quiet. The instruction Manuel that came with it was brief. They want you to go online with your questions. Eventually I did speak with a real person and was able to change the presets eg cold water.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

I dont know what you want on field

Mr xyz1 2/27/2024

I bought the washing machine and dryer about 3 months ago. I found it be very hard to use I had a set of LG washer and dryer before I bought this set and I was very happy with them and would had given them 5-stars. This washer too and unnecessary complicated and still have problems using it. Phone call support did not help.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Lg front loading washer and dryer set

Dana68 2/24/2024

Just got my washer and dryer set a little over a week and really like them . Very nice design and very easy to use has many function to customize all your washing needs.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Pleased with the washer

pokeyt 2/23/2024

I purchased this washer to replace a 13 year old LG front loader that had died. Overall I am pleased with the washer. I didnt give it 5 stars because it could use an internal drum light. Also it would be nice if the download cycle option in the ThinQ app would allow me to create a custom cycle instead of just downloading from a predefined list of cycles.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
3 Stars

Great at cleaning. Horrid User Interface

gamekat 2/22/2024

What I like: This machine cleans really well. It spins the clothes quite dry. FIVE STARS for this. What I dont like: 1 The User Interface on this machine is horrid. Turn it on and lights flash around the cycle dial.Distracting useless feature. The light stops on normal cycle. But then you have to click it once to activate that cycle. And you must SLOWLY turn it to switch between cycles. Push buttons would be better faster and more functional for someone doing several loads of laundry. ONE STAR or ZERO 2 Downloadable wash cycles. ONE cycle. Only one. And you cannot change the installed cycle programs. Default water temp on Perm Press Normal other cycles seesm to be either Cold or Warm. Never tap cold. So I was going to log in and reconfigure the standard cycles to all start at Tap Cold. Not possible. ZERO STARS. This feature is useless. 3 Delay option: I like this. Would like to be able to set for 15 minutes or 30 minutes. Not possible. Only sets at whole hours. Also not programmable. TWO STARS. 4 No soak cycle. Yes I can do this by setting a wash cycle then stopping the machine for a while before rinse. Having soak cycle would not require manual intervention. Also soak is not a downloadable option. ZERO STARS. 5 The panel on the right for selecting options is hard to read - get rid of the flashing lights on cycle selection knob and backlight the option selection panel. ONE STAR.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Read Reviews Drain hose too short.

et2300 2/21/2024

I purchased this to replace another LG washing machine. Specs were on par. I wish I had read the reviews before purchasing. The drain hose is too short installers had to completely reconfigure my laundry room in an attempt to connect. I am not happy and advise everyone against purchasing this machine due to false information from LG.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Large capacity

KDCH 2/21/2024

I find the space is bigger than my previous machine. I was able to do in two loads what wouldve taken me three or four before. Thats a much better use of my time and a savings of money only running it twice
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

great new machine

thomasc1 2/19/2024

I bought the lg washer in decemeber to replace an lg machine. this machine does a great job my daughter with specail needs uses this one and loves it it has an app so you can tell when your wash is done if in needs a cleaning and all. one of our best investments yet.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Disappointed

Sam1113 2/17/2024

Less than 3 months weve owned this washer and its been broken longer than it has been functioning. When working its been good however. No complaints. Extremely disappointed I need spend $35/wk at a laundromat
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Cleans everything

Reajcal4 2/13/2024

Was super easy to set up and it does a great job on our cloths.The pump is a little loud but not a deal breaker.It does handle large loads well and still gets everything clean.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Nice features and it washes well

AZ Al 2/13/2024

We purchased the new washing machine for 2 reasons. Our old machine was showing its age and we wanted to go to a front loader to make doing laundry easier. Our old top loader was making it hard for my wife a little over 5 ft was finding it a little bit harder to reach down into the washer to remove the washed clothes. The new front loader mounted on the pedestals solves that issue. The washer works well and has a lot of features. I didnt think wed use the LG ThinQ app but we actually like the notices it sends and being able to see the load progress without going to the laundry room to check on them is a nice feature.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

NOT WHAT I EXPECTED

NJ 07712 2/11/2024

I purchased my LG Washer and Dryer 2022. I was very happy initially. However after after reading the the information booklet I realized that there was upkeep. There is a hose at the bottom of the washer and a filter too. The hose has to be emptied of water and the filter cleaned out routinely. Also the soap dispenser should be left open to dry out any residual water. The care of the washer was never explained to my upon purchase of the washer and dryer. The hose to empty the water is at the front bottom of the washer and it is not very long so it is hard to empty. I have to get down on the floor to do this which is not easy for me. Even though you receive the manual it should have been explained at time of purchase. I do not know if I would have purchased the appliances had I known.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

have to get use to it

BILL DAVIS 2/11/2024

it works ok i guess its a lot quieter then my old one still learning how to use jeans are still damp so i have to turn it on again
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Love all the features of this washer

Cookie 1031 2/9/2024

Even though my last LG washer from 2009 was still working okay I decided to get a new washer to match my new LG dryer. WHY DID I NOT GET ONE SOONER I can now do two loads of wash at once or all of my king size bedding. Its wonderful and such a time saver There are so many choices of how you want to wash specific loads of clothes too. I really think my clothes are getting cleaner. I love the pedestal for storaging items and the clothes type container that is provided. Being short the pedestal certainly makes a difference for me to easily getting clothes in and out of the washer to the dryer. Being winter time my water usage hasnt changed a bit. My water bill was less over $10.00 this time and I can only attribute it to the water usage of this new washer. Most of the time frames to wash specific loads are less time than the old washer time frames which is a time saver too. Its also a very quiet washer. I dont even mind doing the wash now
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Think twice.

Hans79 2/7/2024

Terrible experience with the delivery and install. Took four trips and three appointments to get it set up. Every install crew had new requirements. In the end I paid for the install myself and had 3 days of lost income because I had to take off at work. Customer support was a night mare because I had LG delivery company and installers alll finger point at each other. So I ended up being given the run around with multiple 1800 numbers worth endless phone tree. Product is nice and well priced but its more of a liability than an asset to get this installed. Frustrating
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Doing Laundry from the touch of my iPhone

nlane71 2/6/2024

We purchased the LG ThinQ Pedestal Storage Drawer LG SideKick Pedestal Washer 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam and Built-In Intelligence and 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash 360 and Built-In Intelligence to replace our 15 year old Bosch units. Our new LG appliance put the fun back in doing our laundry. We can download custom washes and monitor the cycle time all from my iPhone connected to the Smart Washer and Dryer over WiFi. Next stop SIRI. LOL. We couldnt be any more satisfied with our purchases and white glove installation from BestBuy Would highly recommend to anyone looking to purchase new or replace older units.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

MANY PROBLEMS ONGOING

you have this info 2/6/2024

I have been having issues with both my washer and dryer since the day I received them/ purchased new as a gift.I have been trying for many weeks to get a repair person out since January 22 nd and still not fixed. I want a replacement NOW and your presidential department is not responding to any of my concerns. I have been polite on the phone for weeks and NOW it is time this gets addressed with no more excuses that someone is going to call me.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Works great

Aeleib 2/5/2024

Works great clothes feel and smell cleaner. Im very excited about the self-diagnosing feature
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Fagie Miriam Sorotzkin 2/3/2024

I have a stackable washer and dryer. I love it. The dials are easy to use and the clothes come out clean
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Loooove my LG washing machine

dgc18 2/3/2024

I loooove my Lg washer Bought 2 months ago. Super efficient Did my research Ratings were great went to several shops spoke to store salespeople. This has amazing features 1 speedwash feature... amazing computerized to function best can preset has app have not used yet... and trap door in front to clean out which my olds washer did not have. Soooo happy I bought it
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

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5 Stars

A step beyond

Julie X 2/1/2024

I have had LG washers in the past and they have always been worry free and wash beautifully. This washer takes LG one step further. Everything about this washer is terrific I can customize my washer so that I control what I want to do for any load And I mean customize every aspect of a wash cycle Maybe you think you wouldnt but trust me you will
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

lunaazul 1/30/2024

I bought this washing machine in 09/2023 am no happy with the product.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Water Hammer

Vicor14564 1/29/2024

POSITIVES: Clothes come out very clean Wash cycle is fast. NEGATIVES: the washer fills up very quickly with water and shuts it off abruptly causing Water Hammer. This is a very loud noise that comes from pipes that are flowing lots of water then quickly stop the flow. I installed Water Arrestors- these are like shock absorbers. Cost me $40 and it has not fixed the problem. I will need a tech to come to the house and see if they can solve it. The loud noise is annoying but the real problem is that the vibration down the pipes can cause damage to your plumbing- and that would be expensive
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Dont by

ES1234568 1/25/2024

I knew better to buy a LG made appliance washing machine was delivered and never worked took almost a month to get it working. I do not think it cleans that well.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Great machine BUT creates water hammer

Vicor14564 1/24/2024

Positives: Quick wash cycle. Does an excellent job washing clothes. Negatives: Water Hammer- when washer is filling with water the water flows at a very fast rate then shuts off suddenly. This causes the pipes of your house to be under tremendous stress. I installed for $40 water arrestors at the connection- it has not helped. I will be calling a technician to see if they can solve it.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

No drum light

ACKK 1/21/2024

Wouldnt have bought it had I known there was no drum light. Specs have a nice list of things the washer has but of course no mention of the things it doesnt. Every washer Ive ever owned had a drum light so it didnt seem like something I needed to ask about.. This is by far the most expensive one but I guess the $3.00 it would have cost to install it was too much. Does seem to be a decent machine. Just wondering what other corners they cut in design/manufacturing Las LG purchase for me.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Buyer beware

M from NC 1/21/2024

I have owned and used this machine for almost 2 months. It works well enough but I have never had a more difficult time with customer service. It took me 6 phone calls representing several hours of my life that I will never get back and several emails to finally get the ThinQ software to work with the unit. This could have been handled very capably with a competent user manual. Even now the manual is inadequate. This will be my last LG purchase. My dishwasher has been deemed unrepairable and its replacement will not be LG.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Nice Machine

Norma46 1/20/2024

I have had my machine for over a month and so far love it. Love the size and the cycles
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

great new LG washer machine

thomasc1 1/20/2024

I bought this a month ago and it works better then expected
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Awesome features to navigate through your washes

John103 1/19/2024

Ive ordered my first set of LG Washing and dryer combo in 2005. They lasted pretty long and had no major issues until recently especially with the washing machine. I find LG brands to be very reliable. Thats why I bought a brand new set. The washing machine is awesome as you can use your phone to see in real time action. It has a cool music at the end of the drying task. The buttons are easy to understand as well. It also reminds you to do a tub clean which I think can benefit it in the long run.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great machine quiet and gets clothes clean

RedofKY 1/17/2024

Weve had this washer for a month or so and it is a wonderful addition to our home. First front load washer we have had and love it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

STAY AWAY

Hawk1234 1/17/2024

Very disappointed with this and LG. We bought separate drier and washer about three years ago early 2021 and both of them developed problems about two and a half years in. First the drier stopped working. The certified LG technician came out to fix it failed completely said it was the cable and left us with a bill of 400 USD. Thats right. After lots of back and forth eg long waits on the phone because unexpected call volume LOL including a credit card dispute about 250 USD was returned to us. Then the washer started leaking and being on and off cooperative. It will probably have to be replaced. But let me tell you what we will never do again: Ask LG for help. In sum the purchases from LG caused us a huge inconvenience stress and money loss.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great choice

Bambi66 1/15/2024

Love my new washer Does an amazing job and has awesome features.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

LG Washer

Reaj4 1/14/2024

We are very happy with our new washerit is quit and does a great job of cleaning cloths.It has the ability to handle large loads which is great for sheets and blankets.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Lovely features

pbh3 1/13/2024

Its been two months now buying the front load washer and dryer. It has different options to choose to wash and also stops when done with music which I love. Most lovable is that washer trim catches hair and can be removed when the load is done.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Awesome Product

Happy4Lyfe 1/12/2024

I love our new washing machine. Our old washer would get out of balance even after being serviced several times. It would literally move across the floor and it would take several tries to get it balanced again.Our four sons seeing how frustrated this was saved up money and purchased this washer. It is so wonderful with all the new technology. The time saved washing clothes is such a life saver. It makes our hearts happy and sometimes I just sit and watch it work.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Unsatisfactory/Poor.

alice serrano 1/10/2024

1/10/2024: I have own 3 LG front loaders. The first one got destroyed by the Breech of the levees back in 2005 located in Orleans Parish. Which was not my fault. The second LG loader washer did a good job but the up keep was difficult your product to keep clean and sanitized was extremely high maintenance. I purchased a third front loader washer a year ago and Im very disappointed. I have invested so much money on fresh clean tablets that it does not work. Also I have used numerous organic and non-organic HE washer detergents as well. I constantly dry thoroughly the interior of the washer and keep the door open when not in use. Unfortunately I have a new problem and it RUST throughout the drum. The customer service in Asia informed ME that I had to pay $500 to get the drum cleaned. The service agreement I currently have does NOT cover cleaning a LG DRUM. I have been a unhappy customers over 13 years and wish I could get my money back.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

isac 1/9/2024

i called for repair since this machine is still under warranty but was not repaired machine is still making noise while spinning
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

DO NOT BUY LG

GuyinATL 1/8/2024

Strongly recommend avoiding LG appliances. Had a 4 year old washing machine that broke down had an LG tech come out only to tell me the part is discontinued and Im out of luck. LG Customer Services solution to this was to buy another LG washing machine and theyll give me 15 off worse than any basic retail sale which they would not negotiate. Adding insult to injury they charged me the full amount for the repair that never happened and told me I have to wait 4-6 weeks to be reimbursed.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Loving wi-fi and steam

LeaseJ 1/8/2024

At first I thought Wi-Fi on a washer was a joke or a silly up-sell but now that I have it I really appreciate the feature. The steam cleaning setting sold us but the wi-fi has been a great perk because our unit is located in our garage where you cant always hear it. Operation is smooth and easy and the app adds extra value features we like.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

LG front

Vicgaedke 1/7/2024

Fabulous front loader. Washes clothes well. The settings are perfect even can connect to the phone to program a cycle and much more.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Minee 1/7/2024

I am very disappointed and dont think I will do back business or refer anyone.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Not happy

Disrespect 1/6/2024

Would love to return this machine serial #307TNZN14477. Model Modele WM4000HWABout A month ago the metal ring came off. The dial buttons is loose and not always wrings the clothes put. I called and was told that someone would be out on dec 18 Dec 22 Dec 28 wasnt told they were not coming until after the appointment s had passed So rude and inconsiderate. We are 74 and 76 year olds. I detest going to the laundromat and thats what Ive had to do. Im so disappointed and feel disrespected by all. I wish I never bought this brand. Service and reps are terrible
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great product

Moze 12/30/2023

I bought this ruffle 3 weeks ago previously had an LG which was the main reason this one was purchased. Love the features. Does a fantastic job cleaning the clothes
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great features and Design

CK5775 12/29/2023

Wonderful purchase Good design convenient settings quiet and it performs to my expectations. I have it in my kitchen area so it is important to have a machine with all these qualifications..
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Piece of Junk

Washerwoman2023 12/29/2023

1 There is a weird chemical smell - especially after using the steam setting 2 The machine vibrates shakes and rattles 3 The machine is noisy and makes grinding noises
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

A total piece of junk

Washerwoman2023 12/29/2023

I have owned it now for a month and its a total piece of junk. I regret buying it. The store where I purchased it has done nothing to resolve the defects or replace it. I keep getting transferred around and no one has done anything except make vague promises that someone else is responsible and they will call me back. Then they send another installation team who attempts to level it again. Then they gave me an 800 number to call - where I was routed to other call centers who said it was not their responsibility. 1 IT IS NOISY AND MAKES MECHANICAL GRINDING SOUNDS. 2 IT VIBRATES AND SHAKES - ESPECIALLY DURING THE SPIN CYCLE. 3 THERE IS A WEIRD CHEMICAL SMELL AFTERWARDS - INCLUDING ON THE CLOTHES IF YOU USE THE STEAM FEATURE. .
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Glad

Ikda 12/26/2023

Weve only had this machine for a few weeks so I dont know how itll hold up but for now we love it. It uses less water and takes less time than our old one. Its quiet.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Nice washe

Naomyj64 12/26/2023

Love the appearance and just getting use to all the controls and options. Does very nice job cleaning. Relatively quiet.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Great Buy

Jazzy Jeff85 12/25/2023

Washer and dryer has been a major upgrade. Like the different wash features. The energy saver causes the clothes to take forever to dry.
Originally posted on lg.com

Yes, I recommend this product

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